My Mazda CX9 displayed some messages about malfunction on my front radar system. Out of concern, I decided to send it to Mazda Charlevoix since I was in the area. I was attended to by Jean Bernard who proceeded to explain to me why these malfunction messages appear. He also went to the car, got down to the floor to check on some fluid that had dripped from the car to make sure it was not a gas leak. He confirmed it was water due to condensation from the aircon.
So within 10 minutes, I was able to get on my way comforted by the knowledge that my car was ok.
I was just super impressed with the professionalism Jean exhibited. He was very friendly, and his willingness to address my concerns was really appreciated. Thanks, Jean.